TITLE:                                Software Specialist

STATUS:                            Full-time Exempt

DIVISION:                          RDQ

BAND:                                P2

JOB FAMILY:                     Information Technology

BUSINESS RELATIONSHIPS:

Reports to a Software Engineering team lead. Collaborates with other RDQ developers, software engineers, and systems engineers.  Works closely with support staff assigned to design business requirements and with quality assurance personnel.

JOB SUMMARY:

This position is responsible for software development and the maintenance of   CIS, SIS, ABS, and E&O software applications.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

·         Performs basic to moderate to complex research, design and development of software systems.

·         Researches, analyzes, and resolves basic to moderately complex software maintenance.

·         Share new found knowledge and experience with peers.

·         Enhances and/or maintains application programs in the following business areas within RDQ: CIS (Consumer Information Systems), SIS, (Subscriber Information Systems), ABS (Accounting and Business Solutions) and Engineering in either the Utility or Telecom industry.

·         Follows all established software development methodologies and procedures. 

·         Performs quality testing as it relates to both unit and system integration dependent on the tasks assigned.

·         Analyzes and captures business requirements and translates into sound design approaches for the purpose of software development.

·         Reviews and prioritizes assigned change requests

·         Ensures that all information is appropriately entered and utilized in the iVUE Support tool.

·         Is actively engaged in on-going learning of   emerging technologies to include any relevant certifications

QUALIFICATIONS:

Knowledge, Skills, and Abilities:

·         Knowledge of Java, J2EE architecture, EJB, RMI, JDBC, HTML, JSP, XML, SQL, and enterprise design patterns.

·         Knowledge of Oracle and/or Progress databases.

·         Working knowledge in Linux and Microsoft Windows.

·         Strong problem solving skills.

·         Strong attention to quality processes and detailed work.

·         Familiarity with operational processes and technical needs of Telecom or Utility members.

·         Ability to perform basic level analysis and problem resolution at a functional level.

·         Strong Member orientation.

·         Ability to interact effectively both verbal and written with co-workers.

·         Ability to effectively adapt to change.

·         Ability to interact in a positive manner with internal and external contacts.

·         Ability to maintain the highest level of professionalism, ethical behavior, and confidentiality.

·         Commitment to  Statement of Shared Values.

·         Ability to travel as often as necessary to meet the goals and objectives of the position.

Education and Experience:

Four-year degree in computer related field (information systems or computer related field) or related experience plus one year of experience in current technologies.